Return Policy

Your satisfaction is our priority. Please read our return policy below.

At Devart's (Jyoti Vibha ), we strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.

Return Eligibility

Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods, custom products, personal care items, and gift cards. Please contact our support team for specific information regarding non-returnable items.

Return Process

  1. Contact our customer service team at info@devartsgallery.com to initiate the return process.
  2. Our team will provide you with a return shipping label and instructions on how to send your item back.
  3. Ship your item back to us using the provided shipping label. Please ensure that the package is securely sealed.
  4. Once we receive your return, we will inspect it and notify you of the status of your refund.

Refunds

Once your return is approved, we will initiate a refund to your original payment method. The refund may take a few business days to process, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@devartsgallery.com.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item sent, defective product). Original shipping fees are non-refundable.

Contact Us

If you have any questions about our Return Policy, please contact us at info@devartsgallery.com.